Privacy

Privacy Policy

Crafts By Elegance (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platforms.

Last updated: 9 September 2026

1. Information We Collect

  • Personal Information: Name, email, phone number, and other details you provide when registering or contacting us, for example via our Enquiry Form.
  • Usage Data: Pages visited, interactions, and device information.
  • Lead & Project Data: Information submitted through forms or design consultations.

2. How We Use Your Information

  • Service Provision: To provide and improve our interior design services.
  • Communication: To communicate updates, design proposals, offers, and support.
  • Compliance: To comply with legal obligations.

3. Data Sharing

  • No Sale of Data: We do not sell your data.
  • Trusted Partners: We may share information with trusted partners (e.g., vendors, contractors) only to deliver our services.
  • Legal Requirements: Legal authorities may access data if required by law.

4. Security

  • Data Protection: We use encryption, secure servers, and access controls to protect your data.

5. Your Rights

  • Data Access: Request access, correction, or deletion of your data.
  • Opt-out: Opt out of marketing communications.
  • Contact: Contact us at enquiry@craftsbyelegance.com for privacy requests or use our Enquiry Form.
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